What has happened to our daily impressions of people? Why aren't we smiling more?
I have found the successful people that I know are pleasant to be around. They smile a lot. They look me in the eye when I talk to them. They know how to make me feel good about myself.
My best business example is Chick-Fil-A. Every time you walk in the restaurant, you are noticed, and smiled at. Why isn't every company like this?
A smile means friendliness in any language.
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